Help center / Customer portal

Customer portal

When you sell on Checkout Page, you automatically get your own customer portal. This is where your customers can review their purchases, manage subscriptions, download files and copy license keys.

Your customer portal can be reached via a link which you can find in your dashboard. Customers log in via a magic link: they enter their email address and receive a login link in their email.

Customer portal login Customer portal email Customer portal overview

Sharing the portal with your customers

For your customers to be able to review their purchases at any time, we recommend adding a link to your customer portal to your website or anywhere else your customers would go look to manage their purchases.

Find your customer portal link in your dashboard.

Customer portal link

The customer portal link is added to the default payment confirmation email. If you customize the payment confirmation email, you probably want to include the customer portal link. Use the variable menu to insert the link.

Customer portal email link

Subscriptions

Your customers can use your portal to cancel update their payment details or cancel their subscriptions.

Customer portal payment-details Customer portal subscription

Downloading files

If your products contain files, your customers can download these in your portal. You can add new files, remove files or update existing files; your customers will automatically get to see the most recent version.

Downloading files

License keys

If your products contain license keys, these become available in the customer portal.

License key customer portal

Need more help?

Contact us via the Chat in the bottom-right corner or via email on support@checkoutpage.co