Manual Payments: pay in full, by Invoice, pay deposit, or cash on delivery

Enable flexible manual payment options for your customers, including pay in full, by invoice, deposit, or cash on delivery. Ideal for high-value purchases or regional preferences, these payment methods can improve cash flow and boost conversions. Customize payment labels, descriptions, and instructions to fit your needs. Easily manage future payments by manually recording them and generating new invoices for your customers. Perfect for one-time purchases, pay-what-you-want pages, and event pages. Accessible on all plans, this feature adapts to your business and customer preferences, offering a smooth checkout experience. Set up manual payments in just a few steps.

Now you can choose how your customers can pay for their order: pay in full, pay by invoice, pay a deposit, or pay cash on delivery.

Manual payments work on one-time and pay-what-you-want checkout pages and event pages, and it’s accessible to everyone on any of our plans.

Benefits of offering flexible payment options:

• Support for high-value purchasesFlexible payment methods like invoices help customers commit to larger purchases, especially for high-ticket items or B2B sales, where paying by invoice is often preferred.
• Secure upfront depositsLet customers pay a deposit for services or larger purchases, helping your cash flow while giving them the flexibility to pay the rest later.
• Adapt to regional preferencesOffer cash on delivery in areas where it's common, meeting local expectations and boosting sales.

Manual payment examples:

• Pay now or via invoice
• Pay now or pay a deposit
• Pay now or cash on delivery

How to enable manual payments

Enabling manual payments on your checkout pages and event pages by following these simple steps:

1. Enable manual payments: Edit your page, then navigate to “Checkout” and then select "Manual payments" and choose the payments options you'd like to enable.
2. Edit payment options: Customize the label, description, and instructions for each payment option. Drag and drop to rearrange their order. If you're accepting deposits, set the amount to be charged upfront.
3. Manage future payments: For payments via invoice, deposit, or cash on delivery, future payments can be manually recorded, and new invoices will be created for both you and your customer.

Manual payment options

You can choose from the following manual payment options:

• Pay Now Only (default for all checkout and event pages)
• Pay Now or Pay via Invoice
• Pay Now or Pay a Deposit
• Pay Now or Cash on Delivery
• Pay via Invoice Only
• Pay a Deposit Only
• Cash on Delivery Only

You can customize the label, description, and payment instructions for each option. Drag and drop to change the order.

For "Pay via Invoice Only," "Pay a Deposit Only," and "Cash on Delivery Only," you can hide the option to save space on your page.

If you're accepting deposits, set the deposit amount upfront.

Manual payment options explained

Pay Now

Customers pay the full amount immediately using cards, Apple Pay, Google Pay, Buy Now Pay Later, bank transfers, or other methods. This is the default for all checkout and event pages.

Pay via Invoice

No payment is taken upfront. A confirmation email with an invoice is sent to the customer's email for the amount owed.

To add your bank details to the invoice, go to Store settings > Invoices > Invoice bank details.

The payment will be marked as “unpaid.”You can manually record payments later on the customer’s order page.

Pay a deposit

Customers only pay the deposit amount now. The rest, including fees and taxes, will be due later. The deposit amount is shown as “Due Now” on the checkout page.

You can set the deposit amount in the payment settings.

The payment will be marked as “partially paid.”You can manually record additional payments on the customer’s order page.

Cash on delivery

No payment is taken upfront. A confirmation email with an invoice is sent to the customer's email for the amount owed.

The payment will be marked as “unpaid.”You can manually record payments later on the customer’s order page.

Page files and tickets

• If digital files are uploaded to the checkout page, customers will get access immediately after payment.
• For event pages, tickets will be issued immediately.

Recording Payments

For payments made via invoice, deposit, or cash on delivery, you can manually record future payments and generate new invoices for both you and your customer.

Here’s how:

1. Search for your customer's email.
2. Open their payment order page.
3. Click "Record Payment."

In the pop-up, you can enter the payment details. The remaining amount will be updated, and a new invoice will be created for both you and your customer.

There’s no limit to how many payments you can record, but the total recorded payments can't exceed the amount due.

Please reach out if you need help setting up manual payments on your checkout or event pages.