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How I do display a confirmation message after successful checkout?

How I do display a confirmation message after successful checkout?

This help article will cover how you can display a confirmation message to your customer after successful checkout, and how you can customize your confirmation message.

Checkout confirmation

You can choose between the following checkout confirmations:

  • Default confirmation
  • Custom confirmation

Default confirmation

The default confirmation is enabled on all new checkouts and contains the following information.

  • Payment confirmation
  • Thanks to your customer
  • Which email address the confirmation email will be sent to (if enable)
  • Download button (if applicable)

You cannot change the content of the default confirmation.

Click Preview to preview the default confirmation.


Custom confirmation

To tailor your confirmation to your business needs, click Custom confirmation.

We recommend using your custom confirmation to thank your customers and let them know about any next steps.

  • Click Custom confirmation
  • Edit your confirmation heading
  • Edit your confirmation message
  • Click Save

Click Preview to display the custom confirmation.

Confirmation heading

We recommend keeping your confirmation heading short and sweet.

  • Required and cannot be left blank
  • Replaces the default “Payment confirmed!” / “Subscription confirmed”

Confirmation message

We recommend a short confirmation message to thank your customers and let them know about any next steps.

  • Optional
  • No HTML
  • Replaces the default “Thanks for your payment. You will receive an email confirmation shortly at {Customer email address}”

Custom confirmation field data variables

You can dynamically insert product, customer, and payment information in your custom confirmation message using field data variables.

Default field data variables

The following data variables are always available.

  • Product title
  • Product amount
  • Payment date
  • Payment status
  • Payment method
  • Order ID
  • Customer portal
  • Customer email address
  • License key (if enabled)
  • SKU

If you add custom fields to your checkout, a data variable will be available for each custom field.

Field data variable example

You added a custom text field with the label Name.

Name would now be available for you to use as a field data attribute in your custom confirmation message. See below.

Hey {Name}!

Thanks for your order of {product title}. We’ll be in touch shortly at {customer email address}.



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