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Free trial

In this help article, we'll show you how to offer a free trial to your customers.

Free trials are great for allowing your potential customers to try out your product or service before committing to make a purchase. 

This can be an effective marketing strategy to help sellers like you reach a larger audience and increase conversion.

You can also use free trial periods to build trust with your customers and gather valuable feedback about your product or service.

Please note: Free trials only work on payment plans and subscriptions.

How to set up a free trial period for my checkout?

You can set a period of days to allow your customers to try your product or service without being charged.

Your customers will be charged as soon as the trial period ends.

Example:

Your customer purchases a subscription on May 3 at 14:00 with a 7-day trial period. Your customer will be charged on May 10 at 14:00.

If your customers wish to cancel the subscription or payment plan during the free trial period, they can do so in their customer portal. 

Learn more about the customer portal here

Subscription

To offer a free trial for your subscription, tick Offer a free trial and enter the number of days.

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Payment plan

To offer a free trial for your payment plan, tick Offer a free trial and enter the number of days.

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