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1. Ticket types and ticket groups

1. Ticket types and ticket groups

This help article shows you how to add and manage ticket types and groups on your event page to offer a range of ticket options to your attendees.. Using ticket types and groups together creates a structured and flexible ticketing system for your event.

Adding and managing ticket types and groups on your event page allows you to offer a range of ticket options to your attendees.

Adding ticket types to your event page

First, let's add some ticket types to your event.

  • Start by naming your ticket type. Give it a clear and descriptive name so attendees know what they're getting. .
  • Optionally, add a short description and an image. This helps provide more information and makes the ticket type look more appealing, but it’s not required.
  • Decide if the ticket will be paid or free. If it's a paid ticket, you'll need to set a price. You can also add a "discounted from" price to show any discounts.
  • Set the number of available tickets. This helps manage your event capacity and ensures you don't oversell.
  • Explore additional settings. Customize the minimum and maximum number of tickets purchasable, display remaining ticket quantities, and more.

Repeat these steps for each ticket type you want to add. You can add as many ticket types as needed!

Organizing ticket types with ticket groups

Ticket groups help you organize and manage your ticket types, making it easier for attendees to find and choose the tickets they need.

Each ticket type is placed within a ticket group, and you can create as many groups as needed.

  • Create a ticket group. Give it a name that makes sense for the group of tickets it will contain, like "All-Day Passes" or "Weekend Tickets."
  • Add a short description. This provides more context about the group.
  • Set the maximum capacity for the group if you want. This helps manage group limits and ensures you don’t oversell.
  • Choose a selection method. Decide how attendees will select tickets:
    • Quantity select: Attendees select the number of tickets from a dropdown.
    • Multiple select: Attendees can select more than one ticket type from the group.
    • Single select: Attendees can select only one ticket type from the group.
  • Explore additional group settings. You can preselect ticket types, hide groups from the event page, and customize the layout and appearance of your ticket options.

By using ticket types and groups together, you create a structured and flexible ticketing system for your event. And that's it! You're all set to manage your event tickets efficiently.


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