Privacy policy

Information we collect

We only collect information about you if we have a reason to do so. For example, to provide our services, to communicate with you or to make our services better.

We collect information from both people who use our Services as a vendor and from people who use our Services as a customer of our vendors.

Vendors

From vendors, we collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources.

Information you provide to us:

The amount and type of information you provide to us depends on the context and how we use this information. Here are some examples:

  • Account information: We ask for account information from you in order to set up your account and to keep it secure. This includes your name, your email and password. Your password is of course encrypted.
  • Store information: We collect the information that you provide for your Store profile. This, for example, includes the name of your Store, along with any other information you put in your Store profile.
  • Content information: When using our Services, you may also provide us with information about you in the content you create. For example, if you create a page that includes biographic information about you, we will have that information and it will be shown to anyone with access to the page, depending on how it is shared.
  • Communications with Us: You may also provide us information when you respond to our emails or communicate with support.
Information we collect automatically

We also collect some information automatically:

  • Log information: We collect information that web browsers, devices and servers make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system and mobile network information. We collect log information when you use our Services. For example, when you create or make changes to your pages on CheckoutPage.co.
  • Usage information: We collect information about your usage of our Services. For example, we collect information about the actions that you perform on your account (e.g., [CheckoutPage.co username] deleted “[title of post]” at [time/date]). We also collect information about what happens when you use our Services (e.g., page views, when you made certain actions, features enabled for your account and other parts of our Services) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
  • Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Checkout Page uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads.
Information We Collect from Other Sources

We also get information about you from other sources. For example, when you create an account we ask you to connect through Stripe. We will then receive information from that service, such as your account identifier, via the authorization procedures. We also use external services, such as Stripe, to handle payments for you, made by your customers. When handling these actions, we receive information from that service, such as the charged amount, the fee identifier and the charge identifier. The information we receive depends on which services you authorize and any options that are available.

We may also get information, such as a mailing address, from third party services about individuals who are not yet our users (…but we hope will be!), which we may use, for example, for marketing and advertising purposes like postcards and other mailers advertising our services.

Buyers

From buyers (people who use our Services to through one of our Vendors), we collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources.

Information you provide to us:

The amount and type of information you provide to us depends on the context and how we use this information. Here are some examples:

  • Transaction information: If you buy something, we ask for personal details such as your name, email address and physical address. We will use these details to identify you in the system and to process the transaction. These details will be passed on to the Vendor to be used in further communications. If, during the transaction, you have given explicit consent, this information may be used for marketing purposes by the Vendor, but will not be used for marketing purposes by Us. During the transaction, you may also provide us with information about you in the transaction you make. For example, if you leave a note that includes biographic information about you, we will have that information and it will be shared with the Vendor in their dashboard and via email.
  • Communications with Us: You may also provide us information when you respond to our emails or communicate with support.

Information we collect automatically

We also collect some information automatically:

  • Log information: We collect information that web browsers, devices and servers make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system and mobile network information. We collect log information when you use our Services. For example, when you create or make changes to your pages on CheckoutPage.co.
  • Usage information: We collect information about your usage of our Services. For example, we collect information about the actions that you perform on your account (e.g., [CheckoutPage.co username] deleted “[title of post]” at [time/date]). We also collect information about what happens when you use our Services (e.g., page views, when you made certain actions, features enabled for your account and other parts of our Services) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
  • Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Checkout Page uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads.

Information you provide to us:

The amount and type of information you provide to us depends on the context and how we use this information. Here are some examples:

  • Transaction information: If you buy something, we ask for personal details such as your name, email address and physical address. We will use these details to identify you in the system and to process the transaction. These details will be passed on to the Vendor to be used in further communications. If, during the transaction, you have given explicit consent, this information may be used for marketing purposes by the Vendor, but will not be used for marketing purposes by Us. During the transaction, you may also provide us with information about you in the transaction you make. For example, if you leave a note that includes biographic information about you, we will have that information and it will be shared with the Vendor in their dashboard and via email.
  • Communications with Us: You may also provide us information when you respond to our emails or communicate with support.

How And Why We Use Information

The information we collect is primarily used to provide, maintain, protect and improve our current and new products. We use personal information collected through our site CheckoutPage.co. We may, for example, use your information to:

  • Understand your experience using our Services
  • Provide products and services requested by you
  • Process and manage transactions
  • Provide customer support
  • Send you related information, such as confirmations, invoices, product updates, technical notices, security alerts and administrative messages
  • Communicate with you about promotions and news about our services
  • Combine it with information we get from third party services to help understand your needs and improve your experience
  • Comply with legal requirements, industry standards, our policies and our terms of use
  • Protect and investigate against fraudulent or illegal activity

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:

(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to our website on your device or charge you for a paid plan; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information–for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or

(5) You have given us your consent–for example before we place certain cookies on your device and access and analyze them later on.

Sharing information

How we share information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns) and those that help us understand and enhance our Services (like analytics providers).
  • Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
  • To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Checkout Page, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Checkout Page goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
  • With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so.
  • Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services and we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
  • Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.

Information Shared Publicly

Information that you choose to make public is disclosed publicly. That means, of course, that information like your public profile, pages and other content that you make public on your pages are all available to others.

Public information may also be indexed by search engines or used by third parties.

Please keep all of this in mind when deciding what you would like to share.

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it.

For example, we keep the web server logs that record information about a visitor the Checkout Page website, such as the visitor’s IP address, browser type, and operating system, for approximately 30 days. We retain the logs for this period of time in order to, among other things, analyze traffic to Checkout Page’s websites and investigate issues if something goes wrong on one of our websites.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

Choices

You have several choices available when it comes to information about you:

  • Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services may not be accessible.
  • Limit Access to Information On Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps. If you do so, you may not be able to use certain features (like adding a location to a photograph, for example).
  • Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
  • Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services, you can close your Checkout Page account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Object to our use and processing of your personal data
  • Request that we limit our use and processing of your personal data
  • Request portability of your personal data

You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to Contact Us to, well, find out how to reach us.

EU individuals also have the right to make a complaint to a government supervisory authority.

Controllers and Responsible Companies

Checkout Page’s services are based in the Netherlands:

Checkout Page

Eind 15

5076 TD Haaren

The Netherlands

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us.

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